In rare circumstances you may experience difficulties acquiring Facebook Credits when attempting a purchase. If you ever experience an extended delay receiving your Facebook Credits for any reason, or are unable to complete a purchase of Facebook Credits, please contact Facebook Support immediately.
Contacting Facebook via their support form is quick and easy, and can help resolve many of the following issues:
- Error messages preventing payment
- Missing Facebook Credits
- Currency conversion issues
When you contact Facebook Support you will receive the quickest resolution to any difficulty you may be experiencing with your Facebook Credits, so please do not hesitate to alert them if you have any concerns.